Responsible for the supervision and oversight of operational and administrative details of customer and culinary service in the dining unit.
Daily Supervision of Staff
• Supervises student employees:
Interviews, hires, trains, schedules and provides daily supervision of student and student manager staff including: coaching, counseling, and performance evaluation.
Oversees the hiring and supervision of student employees.
Conducts student manager meetings.
Oversees student managers in the evaluation of student employees, ensuring the evaluations are completed correctly.
• Supervises full and part-time employees on a daily basis.
• Manages customer service. Interacts daily with customers and responds to customer needs and comments.
• Participates in and makes recommendations for hiring, training, supervising and scheduling staff including: coaching, counseling, performance evaluation. Recommends disciplinary actions.
• Provides coverage for other units as necessary.
• Maintains and updates student manager daily checklist.
• Maintains daily schedule of shift assignments.
• May perform any of the following responsibilities:
Runs daily revenue reports.
Performs cash and credit reconciliation procedures.
Makes daily deposits.
Oversees cash register operations, monies received, daily bank deposits, sales receipts, etc.
Tracks and maintains inventory, i.e., tracks pars, logs monthly inventory.
• Opens and closes the operation.
• Additional duties as required or requested.